Support

Setup guide, FAQ, and troubleshooting for LiveCine.

Setup Guide

Option A — M3U Playlist URL

  1. Open LiveCine and tap Add Source.
  2. Select M3U URL.
  3. Paste your M3U playlist URL and tap Connect.
  4. Wait for the channel list to load, then enjoy.

Option B — Xtream Codes / Portal

  1. Open LiveCine and tap Add Source.
  2. Select Xtream / Portal.
  3. Enter your server URL, username, and password provided by your service.
  4. Tap Connect and wait for the content to load.

Tips

  • Make sure your URL starts with http:// or https://.
  • If the list fails to load, check your internet connection and try again.
  • You can add multiple sources and switch between them in Settings.
  • For best performance, use a stable Wi-Fi connection.

FAQ

Does LiveCine provide content?

No. LiveCine is a player only. You must bring your own M3U playlist URL or Xtream credentials. We do not host, sell, or recommend any content.

Where do I get an M3U URL?

You obtain an M3U URL from a service you have subscribed to. LiveCine does not provide or sell access to any service.

My playlist isn't loading. What should I do?

Check that the URL is correct and your internet connection is active. If the problem persists, contact your service provider — the issue is likely with the source, not the app.

Is an account required?

No account is required to use LiveCine. Simply add your source and start watching.

Is LiveCine available on Android or other platforms?

LiveCine is currently available for iOS only.

How do I delete a source?

Go to Settings → Sources, swipe left on the source you want to remove, and tap Delete.

Troubleshooting

  • Buffering / slow playback: Switch to a faster network or reduce video quality in the player settings.
  • App crashes: Force-close the app and reopen it. Make sure you are running the latest version from the App Store.
  • Authentication error: Re-enter your credentials carefully. Passwords are case-sensitive.
  • Channels not updating: Pull down to refresh the channel list or remove and re-add the source.

Still need help?

If you couldn't find the answer above, visit our contact page and send us a message. We typically respond within 1–2 business days.